Accessibility Statement

This statement was last updated on 19 May 2026.

1. Introduction

Triplex Virtual is committed to ensuring that our website www.triplexvirtual.com is accessible to as many people as possible, regardless of ability, technology, or circumstance. We aim to meet the requirements of the Equality Act 2010 and follow recognised best-practice accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1.

We want everyone who visits our website to be able to:

Navigate the site easily
Read and understand content
Use assistive technologies without barriers
Access information in alternative formats when needed

2. Our Accessibility Commitment

We are actively working to improve the accessibility and usability of our website. Our goals include:

Meeting WCAG 2.1 Level AA standards wherever possible
Ensuring content is clear, structured, and easy to understand
Providing sufficient colour contrast
Ensuring keyboard-only navigation is possible
Making forms accessible and properly labelled
Ensuring images have descriptive alternative text

3. Measures We Have Implemented

To support accessibility, we have implemented the following measures:

Responsive design for mobile and desktop
Semantic HTML structure
Alt text for images
Clear headings and consistent navigation
Descriptive link text
Accessible form labels
Avoidance of flashing or harmful content
Compatibility with screen readers and assistive technologies

4. Areas for Improvement

We recognise that accessibility is an ongoing process. Some areas may still require improvement, including:

Third-party content or plugins we cannot fully control
Occasional formatting inconsistencies
Older documents or downloads that may not meet accessibility standards

We are committed to addressing these issues as part of our continuous improvement.

5. Alternative Formats

If you need information from our website in an alternative format, such as:

Large print
Audio
Easy-read
Accessible PDF

Please contact us and we will provide the information in a suitable format.

Email: jessica@triplexvirtual.com

6. Feedback and Reporting Accessibility Issues

We welcome feedback on the accessibility of our website. If you encounter any problems or barriers, please let us know so we can address them.

Triplex Virtual
Email: jessica@triplexvirtual.com
Address: Office 1314, 60 Tottenham Court Road, London, W1T 2EW

We aim to respond to all accessibility-related enquiries within 10 working days.

7. Enforcement Procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

Website: equalityadvisoryservice.com
Phone: 0808 800 0082

8. Statement Updates

We may update this Accessibility Statement from time to time to reflect improvements or changes to our website.