Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website www.triplexvirtual.com operated by Triplex Virtual ("we", "us", "our"). By accessing or using our website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, you must stop using the website.

2. Who We Are

Business Name: Triplex Virtual
Legal Structure: Sole Trader
Location: Office 1314, 60 Tottenham Court Road, London, W1T 2EW
Email: jessica@triplexvirtual.com

3. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not:

Infringe the rights of others
Restrict or inhibit anyone else’s use of the website
Cause damage to the website or impair its performance

You must not attempt to gain unauthorised access to the website, its servers, or any connected systems.

4. Intellectual Property

All content on this website-including text, graphics, logos, icons, and layout-is owned by or licensed to Triplex Virtual.

You may:

View pages for personal use
Download or print content for your own records

You may not:

Reproduce, distribute, or modify content without written permission
Use our trademarks or branding without consent

5. Website Availability

We aim to keep the website available at all times but do not guarantee uninterrupted access. We may suspend, withdraw, or restrict access for maintenance or operational reasons.

We are not liable for any loss resulting from website downtime.

6. Information Accuracy

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not guarantee:

Completeness
Accuracy
Reliability
Suitability

Information is provided for general guidance only and should not be relied upon as professional advice.

7. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for:

Their content
Their privacy practices
Any loss or damage arising from your use of them

You access external sites at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any:

Loss of profits
Loss of business
Loss of data
Indirect or consequential loss

We do not exclude liability for:

Fraud or fraudulent misrepresentation
Death or personal injury caused by our negligence
Any liability that cannot be excluded under UK law

9. User-Generated Content

If you submit content (e.g, comments, uploads, messages), you:

Grant us a non-exclusive, royalty-free licence to use, reproduce, and display it
Confirm you have the right to share it
Agree not to submit unlawful, defamatory, or harmful content

We may remove content at our discretion.

10. Privacy and Cookies

Your use of the website is also governed by:

Our Privacy Policy
Our Cookie Policy

These explain how we collect, use, and protect your personal data.

11. Contact Form and Communications

If you contact us through the website, you agree that we may respond using the details you provide.

For GDPR information relating to contact forms, see our GDPR Contact Form Notice.

12. Prohibited Uses

You must not use the website to:

Upload viruses or malicious code
Conduct fraudulent activity
Harass, threaten, or abuse others
Attempt to bypass security measures

13. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page.

Last updated: 19 May 2026

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, contact:

Jessica Lomberg
Email: jessica@triplexvirtual.com
Address: Office 1314, 60 Tottenham Court Road, London, W1T 2EW